Job Description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade, and troubleshoot hardware and software systems.Job Profile:- • Addressing user tickets regarding hardware, software, and networking• Conduct remote troubleshooting and Understanding of Networking protocol.• Customize desktop applications to meet user needs• Experience with Linux and Windows experience.• Responsible to Monitor all Servers, Services, Firewall and Network• Handle Major Incidents/Outage and should drive the entire outage till the resolution• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareRequirements:-Proven work experience as a Desktop Support Engineer or similar roleProven ex