Job Description

Primary Duties and Responsibilities :? Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.? Follow-up with patients on overdue accounts.? Create weekly/monthly collection reports to gauge the progress made.? Respond to Patient queries in a timely and professional manner.? Raise exceptions wherever required for the client/supervisor to review before taking any final decision? Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:? Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions? Detail orientation, strong analytical and problem-solving skills.? Should be a quick learner with the ability to learn new tools.? Must have the ability to multitask and work under pressure with minimum supervision.Excellent English Communication Skill Require