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TECHNICAL SUPPORT REPRESENTATIVE

Posted on 28 Apr 2023

Job Location

Unit 81, 8th Floor, Titanium, Corporate Rd, Prahlad Nagar, Ahmedabad, GJ, 380015

Job Description

Job Title:Technical Support EngineerJob Description:Designation: Technical Support Engineer Location: AhmedabadCompany Website: http://www.petpooja.com   Responsibilities:Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network configuration.Ask customers targeted questions to quickly understand the root of the problemTalk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.Ensure all issues are properly logged.Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk.Ability to work flexible shifts, WO's, and ready to work on Indian National holidays and adapt to changing work schedules.

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Benefits

  • Paid Sick Leaves
  • Healthcare Insurance
  • Maternity Leave
  • Employee Training
  • Personal Growth Development
  • Paternity Leave

Job Requirements

Total Experience
0 - 5 Years
Skills
No Info provided by the Employer.
Certifications
No Info provided by the Employer.
Languages
No Info provided by the Employer.
Job Demands
No Info provided by the Employer.

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