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CUSTOMER SERVICE REPRESENTATIVE

Posted on 10 Apr 2023

Job Location

, , , 

Job Description

ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

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Benefits

  • Paid Sick Leaves
  • Performance Bonus/Comissions
  • Healthcare Insurance
  • Employee Training
  • Flexible Schedule

Job Requirements

Total Experience
Fresher
Skills
No Info provided by the Employer.
Certifications
No Info provided by the Employer.
Languages
No Info provided by the Employer.
Job Demands
No Info provided by the Employer.

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